Explore our bulk gas tank help and support page where we've gathered helpful information on gas orders, deliveries, safety guidelines, and technical insights for your gas tank.
If you are a “Top-Up” Customer:
You do not need to order gas. Using innovative technology we monitor your usage and will automatically keep you in a supply of gas. We monitor your usage so there is nothing for you to do.
If you are a “Order Only” Customer:
There is a contents gauge on the top of the tank. Calor recommends that you order when the gauge reads 30%. Please make sure to check the contents of the tank regularly and keep in mind that you need to allow up to 10 working days for the tank to be filled.
Calor will have supplied a common padlock key to the customer to allow access to valves and gauges. Our drivers will have the same key. Float gauge dials on tanks are about the size of a watch face and have graduated indications of contents. The dial face is protected by either a white Perspex cover which needs to be removed or a metallic hinged cover which can be lifted to view the gauge. On dials with percentages the tank will be full at approximately 85% as space is always left above the liquid for vapour to be drawn off.
For more information on how to check your tank gauge, see the following video:
For Republic of Ireland go to the Registered Gas Installers of Ireland website. For Northern Ireland go to Gas Safe Register website.
The tank(s) which holds your gas supply remains the property of Calor. This means that we take responsibility for the safety of the gas tank, ensuring that it is at all times maintained to the highest possible industry and national regulatory standards. For more information please refer to our: Terms and Conditions
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