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Bulk storage tank

Support for Gas Tanks

Find answers to queries about Calor Ireland's bulk LPG tanks.

Explore our bulk gas tank help and support page where we've gathered helpful information on gas orders, deliveries, safety guidelines, and technical insights for your gas tank. 

Everything about gas orders and deliveries

delivery bulk tank gas
The frequency of delivery will be dependent upon your usage. There are two delivery options Top Up and Order Only.

Top Up is where Calor uses innovative technology to monitor your gas usage and will automatically keep you in a supply of gas.

Order only is where you have to check the gauge on the tank and contact Calor for a delivery.  Calor recommends that you order your gas when the gauge is at 30%.  Please allow a minimum of 5 working days for delivery after ordering.
Please allow a minimum of 5 working days for delivery after ordering.
As Calor is the owner of its gas tank only Calor can supply gas to the tank.

If you are a “Top-Up” Customer:

You do not need to order gas. Using innovative technology we monitor your usage and will automatically keep you in a supply of gas. We monitor your usage so there is nothing for you to do.

If you are a “Order Only” Customer:

There is a contents gauge on the top of the tank. Calor recommends that you order when the gauge reads 30%. Please make sure to check the contents of the tank regularly and keep in mind that you need to allow up to 5 working days for the tank to be filled.

The minimum amount of gas that we can deliver is 400 litres of gas.

Questions about gas tank installation

Tank

Most frequently asked questions

There is a contents gauge on the top of the tank. When the gauge reads 30%, you need to order.

If you have an online account, you can place an order for gas at www.mycalorgas.com 

Contact Calor for the Republic of Ireland on 01 450 5000 or for Northern Ireland on 028 9045 5588 selecting option 1 on the menu (You will need your account number)

Please make sure to check the contents of the tank regularly and keep in mind that you need to allow up to 10 working days for the tank to be filled, from the time you place the order with us.

With innovative technology we monitor your usage and will automatically keep you in a supply of gas. We monitor your usage and tank fill level remotely, so there is nothing for you to do.

Calor will have supplied a common padlock key to the customer to allow access to valves and gauges. Our drivers will have the same key. Float gauge dials on tanks are about the size of a watch face and have graduated indications of contents. The dial face is protected by either a white Perspex cover which needs to be removed or a metallic hinged cover which can be lifted to view the gauge. On dials with percentages the tank will be full at approximately 85% as space is always left above the liquid for vapour to be drawn off.

For more information on how to check your tank gauge, see the following video: 

 

Telemetry is a monitoring device that is attached to the float gauge of a tank.  Readings from the gauge are taken periodically and the information is automatically transmitted back to our systems.  We use this information to accurately schedule automatic deliveries for those customers that have chosen to be on our Automatic Top Up service.  

For Republic of Ireland go to the Registered Gas Installers of Ireland website. For Northern Ireland go to Gas Safe Register website.

The tank(s) which holds your gas supply remains the property of Calor. This means that we take responsibility for the safety of the gas tank, ensuring that it is at all times maintained to the highest possible industry and national regulatory standards. For more information please refer to our: Terms and Conditions

Yes, we provide Liquefied Petroleum Gas (LPG) bulk storage tanks for domestic and commercial uses. Tanks come in different shapes and sizes, and can be placed above or partially below ground – our specialists will assess your site and make a recommendation based on your needs. 
Yes the Energy Supplier who owns the gas tank will be the only Company permitted to supply gas into that tank. 
Please click here for a guide to resetting the under pressure shut off on your tank supply. Contact the Calor Customer Engineering Department if you have any queries.

Information about gas tank health and safety

How to read your tank gauge

How to read your Tank Gauge

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