If you are experiencing issues with making a payment to Calor Ireland’s bank account in the Republic of Ireland, please ensure you have updated your records with our AIB bank account. Details can be found under the payments section in our FAQ's  or please contact us on 01 450 5000

Can I add an additional name / nominate someone to my account?

Yes. To permit an individual to access your Calor account, download the following nomination form. Please note that Calor can accept payments from non-account holders however we will not disclose any information relating to your Calor account such as your account balance to the non-account holder.

In accordance with the Data Protection Acts of 1988 and 2003 for Republic of Ireland customers and the Data Protection Act 1998 for Northern Ireland customers, Calor will not disclose any information relating to your Calor account to a non-account holder unless you have provided the permission for the non-account holder to access such information via a nomination form.

Please note that a returned and completed nomination form provides the permission for a non-account holder to access your Calor account and that you are consenting to that person having access to any and all information to do with that Calor account.

Please allow five working days for your Calor account to be updated.