Join over 50,000 customers experiencing the convenience that comes with switching to Calor.
Terms and Conditions Apply.
Our installation team will guide you seamlessly through the switch, from assessing your homes energy needs, positioning your tank, setting up your gas connection, and handling all the steps in between. In no time at all you’ll be enjoying the comfort and warmth of Calor LPG. For a limited time we are offering a free boiler plus up to 500 litres of gas* when you switch to Calor for your home heating.
Terms and Conditions of Calor Teoranta, trading as Calor Gas, Calor
Ireland, and Calor Kosangas (“Calor”)/Calor Gas Northern Ireland Limited,
together (“Calor”):
New Domestic Customer
1.1 The Free Boiler/ LPG Supply promotion (the “Promotion”) is only available to new domestic and/or self-build domestic Calor customers resident in Republic of Ireland or Northern Ireland (“the “Customer”) signing up for a new Gas Supply Agreement (the “Supply Agreement”) for a fixed term of 24 months at the same time as this promotion. The term “domestic customer" means the customer named as a party to the new Gas Supply Agreement with Calor. "Gas" means commercial propane, commercial butane or any other liquefied petroleum gas supplied to the Customer by or on behalf of Calor only. This promotion is not available to existing domestic customers, new or existing commercial, metered customers or change of ownership customers.
1.2 The promotion is only available to the owner of the property.
The Promotion
Where a Customer satisfies the definitions contained in Clause 1 and they wish to avail of the promotion in respect of their principal private residence and where Calor LPG will be the primary heating source at such principal private residence, the Customers qualifies to avail of either the option outlined in clause
2.1.1 or the option outlined in clause 2.1.2:
2.1.1 Free Boiler – Calor will provide one free boiler to each Customer.
The customer may choose a boiler from the following makes and models subject to
availability and suitability;
(a) one Vokera Evolve 24S
System Boiler or
(b) one Vokera Evolve 30S
System Boiler or
one 30kW Vokera Vision, or
one Bosch Greenstar 24kw System Boiler; or
one Bosch Greenstar 25kw Combi Boiler; or
one Bosch Greenstar 30kw System Boiler, or
one Bosch Greenstar 30kw Combi Boiler, or
one Valliant Eco Tec pro 28 LPG Combi Boiler, or
one Viessmann Vitodens 100w 19kW System Boiler
one Viessmann
Vitodens 100w 35W System Boiler, or
one Immergas Victrix Tera 24kW, or
one Immergas Victrix Tera 28kW Combi, or
one Immergas Victrix Tera 32kW combi
Calor
reserves the right to choose which boiler model will be installed at the
Customer’s principal private residence and may, at its sole discretion,
substitute any or all of the free boiler models listed above with another
boiler model.
or
2.1.2 LPG
Supply - A Customer who does not
wish to avail of the Free Boiler as set out at clause
2.1.1 above may
opt to receive 1200 litres of free LPG.
Additional ‘Special Offer’.
2.1.3 Calor may make a further ‘Exclusive’ offer
of 500 Litres of free gas in addition to the standard offer as a ‘Special
Offer’ to interested customers using digital platform advertising, at specific
promotional periods throughout May 1st, 2024, to 31st May
2024.
2.2 In addition and subject
always to the terms in the Supply Agreement and to the Customer paying all sums
payable to Calor under the Supply Agreement on the payment due date, Customers
availing of the Promotions will further be provided with a twelve (12) month
price freeze promise in respect of Gas, which will commence on the Commencement
Date (as defined in the Supply Agreement) (the "Price Freeze")
Term
3.1 The Promotion is valid
from May 1st, 2024, until 31st May 2024 inclusive, is
subject to availability and may be withdrawn or changed at any time.
3.2 Customers who wish to
avail of the offer contained in 2.1.1 of the Promotion (Free Boiler) during the
Term referred to in 3.1 above, must have relevant installations completed on or
prior to 31/12/2024.
Installation
4.1 Only persons who have
successfully completed the appropriate RGII gas installer (ROI) or Gas Safe
Register (NI) courses may carry out work on gas installations.
4.2 The Customer hereby
covenants and agrees with Calor that their domestic gas installation is
installed by:
4.2.1 ROI Customers: a fully
competent and Registered Gas Installer of Ireland ("RGII") approved
installer; or
4.2.2 NI
Customers: a fully competent and Registered Gas Safe Approved Installer.
4.3 The installation must be
installed and certified to conform to the requirements of Building Standard
813:2014 Domestic Gas Installations (Edition 3) (+A1:2017) or I.S. EN 1949, as
appropriate, current Building Regulations and the relevant appliance manufacturer's
installation and use instructions.
4.4 The
Customer is responsible for ensuring that they maintain their boiler in
accordance with the
boiler manufacturer’s instructions.
Liability
5.1 Calor does not accept
responsibility or liability for loss or damage arising in respect of the
installation, connected appliances and other work for the Promotions, save to
the extent caused or contributed to by the negligence of Calor or its agents.
5.2 Calor cannot be held
responsible for the quality of the boiler, or any warranty given by the
manufacturer of a boiler. Calor cannot
be held responsible for the installation of the boiler and connected appliances
by the RGII approved installer/ Registered Gas Safe Approved Installer.
5.3 For the avoidance of
doubt, Calor does not accept responsibility or liability for gas leaks, the
adequacy of the fixed air supply, the effectiveness of any flue, the
appropriateness of any appliance location, or gas pollution, save to the extent
caused or contributed to by the negligence of Calor or its agents.
Data Protection
6.1 Calor is committed to
protecting the personal data of its customers and ensuring your privacy. To the
extent that Calor collects personal data from the Customer in the course of
performing its obligations under the Promotion and/or to administer the Customer’s
account and to provide our services and products, Calor will only process such
personal data in accordance with its obligations:
6.1.1 in the Republic of
Ireland under the Data Protection Acts 1988 to 2018 and the General Data
Protection Regulation (Regulation (EU) 2016/679) (“GDPR”); and
6.1.2 in
Northern Ireland under the UK Data Protection Act 2018, the UK General Data
Protection
Regulation (“UKGDPR”) and any legislation in Northern Ireland to implement the
UKGDPR.
6.2 The purposes for which
Calor may process personal data include: setting up, monitoring and managing
the Promotion, its Confirmation and Acceptance, all installations, finance,
obtaining credit references, obtaining, maintaining and exchanging information
on meter points, with Registered Gas Installers, reporting to statutory
authorities and regulators, billing, call data management and, depending on
your written preferences, direct marketing purposes as notified by you.
6.3 Calor will retain your
personal data only for as long as necessary to fulfil the purposes for which it
was collected, or as required by applicable laws and regulations.
6.4 Calor implements
appropriate technical and organisational measures to protect your personal data
from unauthorised access, loss, misuse, alteration, or disclosure.
6.5 To facilitate the
Promotion, Calor may engage agents and third-party service providers who will
process your personal data on its behalf. These processors will only act under
Calor’s instructions and are required to implement adequate technical, organisational
and security measures to protect your data. You have the right to access,
rectify, and erase your personal data held by Calor. You may also have the
right to restrict or object to the processing of your personal data and to data
portability. To exercise these rights
contact us at privacy@calorgas.ie, by calling 1850 812 450, or by writing to us
at: Data Protection, Calor Teoranta, Long Mile Road, Dublin 12.
Miscellaneous
7.1 Applications to qualify
for and avail of the Promotion will be subject to inspection, verification and
acceptance by Calor personnel and, in some cases, agents subject to a data
processing agreement with Calor.
7.2 The Promotion is
non-transferable and cannot be refunded or exchanged. There is no monetary cash
value offered.
7.3 The Promotion is subject
to availability and may be withdrawn or changed by Calor at any time and
without notice.
7.4 The Promotion is not
available in conjunction with any other promotion except when expressly
approved by Calor.
7.5 Minimum usage terms may apply.
7.6 Only persons aged 18 and over can apply for the Promotion.