You should be aware that each time you visit and browse through the Website, we may retain statistical and other analytical information collected on an aggregate and non-individual specific basis. The statistical and analytical information we collect provides us with general and not individually specific information about the number of people who visit the Website, the number of people who return to the Website, the pages that they visit, where they were before they came to the Website and the page in the Website at which they exited. This information helps us monitor traffic on our Website so that we can manage the Website’s capacity and efficiency. It also helps us to understand which parts of the Website are most popular, and generally to assess user behaviour and characteristics in order to measure interest in and use of the various areas of the Website. We never wilfully disclose your personal data to any third-parties without your prior consent, other than to any member of our group. However, where we work with third-parties to provide certain services on our Website, including but not limited to customer support, assistance with the registration process, web hosting, managing and processing credit or debit card transactions, we will need to disclose your personal data to such third-parties. Where we disclose personal data about you to a third-party, such third-parties are required to uphold the same privacy principles as those set out in this Privacy Statement. Such third-parties are not permitted to use your personal data for any other purposes. Calor retains the right at all times to contact you in relation to the Website, the Products and any other services provided via the Website.
Please be aware that if you request for an individual to be a named person on your Calor account, you are consenting to that person having access to any and all information to do with that Calor account.
Calor may wish to contact you with marketing and product information from time to time by post, telephone, SMS or email. We will only use your personal information for the purposes of delivering Products which you have ordered from us to your mailing address, responding to your support or sales enquiries and for marketing purposes. We will obtain your consent for marketing communications. If you have provided your consent, you consent to Calor using your personal information to send you marketing and promotional material about products and services, by post, telephone, SMS or email or by one of these methods as chosen by you.
At Calor, we are happy to assist with your marketing preferences. Please contact us if you would like to opt out of receiving marketing and promotional material from Calor. Alternatively, please contact us if you would like to specify the method by which you would like to receive marketing and promotional material from Calor.
You may contact us by email on firstname.lastname@example.org, or by calling 1850 812 450 or by writing to us at:
Data Protection Opt Out, Marketing Department, Calor Gas Northern Ireland Limited, Airport Road West, Sydenham, Belfast BT3 9EE.
Note: Please provide your name, address, contact number, email address and Calor account number so that your request can be processed.